Privacy Policy

Effective Date: April 26, 2026

Sokhal Private Limited (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of the information shared by our clients, users, and website visitors. This Privacy Policy explains how we collect, use, store, process, and protect personal and business information across our websites, services, software platforms, CRM systems, digital marketing services, IT infrastructure solutions, and communication channels.

This policy applies to all services operated by Sokhal Private Limited including but not limited to:

  • www.sokhal.in
  • www.crmstrive.com

1. Company Information

  • Legal Company Name: Sokhal Private Limited
  • Websites: www.sokhal.in | www.crmstrive.com
  • Address: 52, Raipur Road, Hisar, Haryana, India
  • Phone: +91 9050780098
  • Email: info@sokhal.in / info@crmstrive.com

Business Services Include:

  • Website & Application Development
  • CRM Software Solutions
  • Digital Marketing Services
  • Cloud & Server Management
  • IT Infrastructure Solutions
  • Automation & AI Solutions
  • Technical Consulting & Support Services

2. Information We Collect

a) Personal Information

  • Full name
  • Company name
  • Email address
  • Phone number
  • Billing address
  • Business contact information

b) Business & Technical Information

  • CRM data uploaded by clients
  • Business workflows and operational requirements
  • Server and infrastructure details
  • Website and hosting configuration information
  • Support ticket information

c) Marketing & Communication Information

  • WhatsApp communication data
  • Email communication records
  • Marketing preferences
  • Campaign engagement data

d) Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Website activity and analytics
  • Cookies and tracking technologies

3. How We Use Your Data

  • Deliver software, CRM, and IT services
  • Develop and maintain websites and applications
  • Provide technical support and consulting
  • Manage cloud infrastructure and hosting solutions
  • Improve customer experience and operational efficiency
  • Process inquiries and support requests
  • Conduct analytics and service improvements
  • Send updates, notifications, and promotional communications
  • Maintain legal and security compliance

4. Marketing Communications & WhatsApp Notifications

Sokhal Private Limited may send users notifications regarding software updates, service announcements, promotional offers, product updates, marketing campaigns, and technical service updates through WhatsApp, SMS, email, and phone calls.

By submitting information through our websites, forms, CRM systems, or communication channels, users consent to receiving communications from Sokhal Private Limited.

Users may unsubscribe from marketing communications at any time by sending an email with the subject line:
“Unsubscribe from notifications”

Users may also request removal through the communication channel used.

5. CRM & Client Data Protection

We implement reasonable administrative, technical, and organizational safeguards to protect customer records, lead information, operational workflows, internal business data, and communication logs.

6. Sharing of Information

We do not sell personal information. Information may only be shared with authorized employees, contractors, technology providers, cloud infrastructure providers, payment processors, or legal authorities when required by law.

7. Cloud & Infrastructure Security

We implement industry-standard security measures including access controls, authentication protections, backup management, and monitoring systems.

8. Cookies & Tracking Technologies

Our websites may use cookies and analytics technologies to improve website functionality, analyze traffic, and optimize marketing campaigns.

9. Third-Party Services

We may integrate with third-party platforms including CRM systems, marketing tools, cloud providers, and communication platforms. These services operate under their own privacy policies.

10. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, and maintain operational records.

11. User Rights

Users may request access, correction, deletion of personal information, or opt out of marketing communications through official company communication channels.

12. Children's Privacy

Our services are intended for businesses and professional users. We do not knowingly collect information from individuals under 18 years of age.

13. Changes to This Privacy Policy

Sokhal Private Limited reserves the right to modify this Privacy Policy at any time. Updated versions will be published on official websites.

14. Contact Information

Website: www.sokhal.in

CRM Platform: www.crmstrive.com

Company Name: Luxury Maison Real Estate

Address: 52, Raipur Road, Hisar, Haryana, India

Phone: +91 9050780098

Email: info@sokhal.in / info@crmstrive.com